Uptrust for Municipal Courts


Uptrust's 2-way public defender product is the best way to eliminate FTAs. However, we appreciate that in certain settings, namely municipal courts, it is not always feasible to set up a 2-way messaging system. To meet the demand of municipal courts, Uptrust has tailored its effective communication product to create a text reminder product designed specifically for municipal courts. 

Features include:

  • Unlimited text reminders from local numbers
  • Public-facing website for people to input their own contact information to sign themselves up for court reminders
  • Spot-checks defendant numbers and automatically sends alerts if a phone number become inactive
  • Regular reporting on FTA rates, message deliverability and consent

In a recent study in New York City, receiving both the text messages and a redesigned summons decreased the FTA rate by 36 percent.